Is it just me that gets let down or do others have these problems too? On Monday last I submitted my prescription for renewal at my doctor’s surgery. The chemist’s (drug store) name is written on it so they collect from the surgery and I go a couple of days later to collect from them. This morning I went into town to do just that only to discover that the chemist didn’t have the prescription. I went to the surgery and explained what had happened and it appears that the surgery and my doctor are to blame for delaying the prescription to be collected. This is the second time in six months that it has happened. My doctor says she wants to see me first but the last time it happened I said to her don’t hold back the prescription, I will call in to the surgery when you ask me to. It’s ok to hold back the prescription as long as I have medication to use in the meantime. Fortunately I leave myself two week’s supply when I submit my request. I will have none a week on Tuesday. The point I am making is I need the meds (hormones) and there is no reason to hold back supplying them if I am being monitored regularly. The doctor is at fault for waiting for me to prompt her by asking for a repeat prescription instead of giving me a check up every six months. I will tell her that when I see her. So that was one let down.
This morning I was supposed to see Lauren who does my electrolysis. She didn’t turn up again. It isn’t a real problem missing an appointment but it is inconvenient when I have other things to do. So an hour was wasted which could have been put to some other use. All she has to do is ask me to cancel but to allow me to sit waiting when she isn’t going to turn up is a bit naughty.
I went to the supermarket after work, which today was at 12 noon, to buy some wine and cola. I thought it would only take ten minutes so I collected a basket and went straight to the display shelves and collected what I wanted. I looked at the check-out aisles to see who was free and a girl called me over to some new check-out machines they’ve installed. You scan the items yourself and then place them in the bags provided but leave them there as the table detects the presence of the items. Next, you place cash into the slots provided or use your card to pay. The problem was I had never seen these machines before and I kept making mistakes. The girl assistant got me through but was not helpful in describing the proper procedure. A guy on the next machine was cursing it, just as I was! Turns out that he works in the place! It proves the public don’t like the new system but I suppose we’ll all have to shop this way in the future. You buy it, you scan it, you operate the system and you pay. You even have to bag everything yourself. Ok, we’ve had to bag things ourselves for a long time but what ever happened to ‘service’? I don’t know what the reasoning is behind some of these new ideas but if it is intended to speed up the process, it doesn’t work! I said to the girl, ‘Never again. Give me a check-out girl any day. At least you can chat with them’! Anyhow the whole process slowed me down somewhat unnecessarily.
Why me?
Shirley Anne