Staying cool

Do you sometimes get angry when things go wrong or not to plan? You trust others to do their bit but they let you down. Does that make you angry? It would be a fine thing indeed if we never got angry but even the most chilled-out person loses their ‘cool’ sometimes I am sure. It doesn’t take some people long to blow their fuse when things don’t go their way but some of us have more patience. I confess to getting angry at times but it is usually because I have been let down and have not received an explanation. Such had been the case with my online shopping experience when I placed an order for a new larder fridge a few weeks ago. Having waited the expected time for its arrival and it didn’t arrive I remained patient for a time whilst I waited for an explanation but after several further weeks and still without the fridge I became angry. The supplier gave no explanation and didn’t even acknowledge my communications. However as the purchase had been through the ‘Amazon’ organisation I was protected and reimbursed for my expenditure with the seller. I shudder to think what would have happened had I purchased directly with that particular seller. It shows how careful we must be when making online purchases with organisations we know little about even if they are through a reputable company such as Amazon. In this incidence I didn’t know who the seller was until I had made the purchase. 

Filling questionnaire form

Having received notification of reimbursement E and I purchased another larder fridge through a different company for just £1 extra. Not only that but it is slightly larger than the previous one we had ordered. We were to receive it four days later on Wednesday (10 th). Now we can remain cool about the whole affair!

Shirley Anne

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